Customer Service Specialist (Office Receptionist)

Compass Offices; Manila; On-site; PHP 201,000 - 312,000; Full time

Job summary

Compass Offices in Manila is seeking a Client Service Executive to welcome clients, guests, and ensure a positive first impression while coordinating reservations and inquiries.

This role requires strong English communication, a friendly, proactive approach, and the ability to work as part of a team to deliver professional hospitality and outstanding service.

Fresh graduates are welcome; working hours are Monday to Friday, 9:00 am – 6:00 pm, with no weekend or night shifts.

Qualifications

• Experience in customer service and hospitality is a plus.
• Proficiency in written and spoken English.
• Outgoing personality and strong communication skills.
• Dynamic, proactive and enthusiastic attitude.
• Willingness to learn and develop.

Responsibilities

• Welcome all clients and guests and create a great first impression.
• Maintain optimal client relations and manage check-in/check-out, ad hoc requests and reservations.
• Provide services and support in accordance with clients' preferences.
• Ensure that all customer contact is handled politely and efficiently and accurately meets the needs.
• Inspect the front and back areas and make sure all is always impeccable.
• Perform any other reasonable duties as required by the Management from time to time.

Skills

Customer service

Hospitality

English proficiency

Team player

Proactive attitude

Job description

Adventure, discovery, work hard play hard, a unique work-life balance, no weekend shifts and no night shifts; this is but a part of what you can experience as a valued employee of Compass Offices.

Bring your passion for working in a team and helping people!

Compass Offices currently offers over 5,000 workstations in Hong Kong and many more in Australia, Japan, Malaysia, Philippines, Singapore and Vietnam, visit our company website to find out more.

https://www.compassoffices.com

Title: Client Service Executive

Working Hours: Monday to Friday, 9:00 am – 6:00 pm

*Fresh Graduates are welcome.*

Your activities:

• Welcome all clients and guests and be a great first impression
• Maintain optimal client relations, manage clients' check-in and check-out, ad hoc requests and reservations
• Providing services and support in accordance with clients' preferences
• Ensure that all customer contact is handled politely and efficiently and accurately meets the needs
• Inspect the front and back areas and make sure all is always impeccable
• Perform any other reasonable duties as required by the Management from time to time.

What you bring:

• Prior experience in customer service and hospitality is a plus
• Proficiency in written and spoken English
• An outgoing personality, strong communication skills and a great team player
• A proactive, dynamic and enthusiastic attitude
• Willingness to learn and develop

All applications will be treated strictly confidential for recruitment purposes only.