Guest Experience Coordinator

Compass Offices Services Philippines Limited Inc.; Manila; On-site; PHP 180,000 - 240,000; Full time

Job summary

Compass Offices Philippines Limited Inc. is seeking a Client Service Executive to warmly welcome clients, manage check-ins/check-outs, and handle reservations during standard hours (Mon-Fri, 9:00 am – 6:00 pm). Fresh graduates are welcome to apply.

You will maintain strong client relations, provide services per clients' preferences, ensure polite and efficient interactions, and help keep the reception and common areas impeccably presented.

Qualifications

• Prior experience in customer service and hospitality is a plus.
• Proficiency in written and spoken English.
• An outgoing personality, strong communication skills and a great team player.
• A proactive, dynamic and enthusiastic attitude.

Responsibilities

• Welcome all clients and guests and be a great first impression.
• Maintain optimal client relations, manage clients' check-in and check-out, ad hoc requests and reservations.
• Providing services and support in accordance with clients' preferences.
• Ensure that all customer contact is handled politely and efficiently and accurately meets the needs.
• Inspect the front and back areas and make sure all is always impeccable.
• Perform any other reasonable duties as required by the Management from time to time.

Skills

English proficiency

Outgoing personality

Communication skills

Team player

Proactive attitude

Job description

Compass Offices Philippines Limited Inc. is seeking a Client Service Executive to warmly welcome clients, manage check-ins/check-outs, and handle reservations during standard hours (Mon-Fri, 9:00 am – 6:00 pm). Fresh graduates are welcome to apply.

You will maintain strong client relations, provide services per clients' preferences, ensure polite and efficient interactions, and help keep the reception and common areas impeccably presented.