Client Experience Specialist

Compass Offices; Manila; On-site; PHP 201,000 - 312,000; Full time

Job summary

Compass Offices in Manila is seeking a Client Service Executive to welcome clients, guests, and ensure a positive first impression while coordinating reservations and inquiries.

This role requires strong English communication, a friendly, proactive approach, and the ability to work as part of a team to deliver professional hospitality and outstanding service.

Fresh graduates are welcome; working hours are Monday to Friday, 9:00 am – 6:00 pm, with no weekend or night shifts.

Qualifications

• Experience in customer service and hospitality is a plus.
• Proficiency in written and spoken English.
• Outgoing personality and strong communication skills.
• Dynamic, proactive and enthusiastic attitude.
• Willingness to learn and develop.

Responsibilities

• Welcome all clients and guests and create a great first impression.
• Maintain optimal client relations and manage check-in/check-out, ad hoc requests and reservations.
• Provide services and support in accordance with clients' preferences.
• Ensure that all customer contact is handled politely and efficiently and accurately meets the needs.
• Inspect the front and back areas and make sure all is always impeccable.
• Perform any other reasonable duties as required by the Management from time to time.

Skills

Customer service

Hospitality

English proficiency

Team player

Proactive attitude

Job description

Compass Offices in Manila is seeking a Client Service Executive to welcome clients, guests, and ensure a positive first impression while coordinating reservations and inquiries.

This role requires strong English communication, a friendly, proactive approach, and the ability to work as part of a team to deliver professional hospitality and outstanding service.

Fresh graduates are welcome; working hours are Monday to Friday, 9:00 am – 6:00 pm, with no weekend or night shifts.