Customer Service Specialist — HMO Day 1, Competitive Pay

Ampersand; Metro Manila; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Competitive salary

HMO from day 1

Job summary

Cognizant in the Philippines (Metro Manila) is hiring a Customer Service Representative (CSR) to handle incoming and outgoing communications for a generic account. The role focuses on answering inquiries, resolving complaints, and updating user accounts.

We offer a competitive salary and HMO from Day 1, with opportunities to grow within a global technology services company. Completed at least 2 years in college with 6–17 months of call center experience are preferred.

Qualifications

• Completed at least 2 yrs in college with call center experience (6–17 months).
• Frontline CSR responsibilities include answering inquiries, resolving complaints, and updating user accounts.

Responsibilities

• Handle inquiries, resolve complaints, and update user accounts.

Skills

Call center experience

Customer service

Education

Two years college education

Job description

Cognizant in the Philippines (Metro Manila) is hiring a Customer Service Representative (CSR) to handle incoming and outgoing communications for a generic account. The role focuses on answering inquiries, resolving complaints, and updating user accounts.

We offer a competitive salary and HMO from Day 1, with opportunities to grow within a global technology services company. Completed at least 2 years in college with 6–17 months of call center experience are preferred.