Customer Service Specialist - Call Center (HMO)

Synlink Recruitment Outsourcing Co. Inc.; Cebu City; On-site; PHP 200,880 - 267,840; Full time

Benefits offered by this job

Incentives

HMO

Flexible Hours

Job summary

Synlink Recruitment Outsourcing Co. Inc. in Cebu City is hiring a Customer Service Representative (CSR) or Call Center Agent for an on-site, full-time position. No experience is required and a Bachelor’s degree is noted as the education path.

The CSR will handle inbound and outbound inquiries, resolve complaints, process transactions, and maintain high customer satisfaction across phone, email, or chat channels. Recruitment Associate Ma. Sofia Luis leads the process.

Qualifications

• No experience required
• Full-time employment
• On-site role in Cebu

Responsibilities

• Handle inbound and outbound inquiries via phone, email, or chat.
• Resolve customer issues and process transactions to maintain high satisfaction.
• Serve as frontline liaison between clients and the company.

Education

Bachelor's degree

Job description

Synlink Recruitment Outsourcing Co. Inc. in Cebu City is hiring a Customer Service Representative (CSR) or Call Center Agent for an on-site, full-time position. No experience is required and a Bachelor’s degree is noted as the education path.

The CSR will handle inbound and outbound inquiries, resolve complaints, process transactions, and maintain high customer satisfaction across phone, email, or chat channels. Recruitment Associate Ma. Sofia Luis leads the process.