Customer Service Specialist — Day/Night Shifts (Pasay MOA)

Nezda Technologies, Inc.; Metro Manila; On-site; PHP 274,000 - 328,000; Full time

Benefits offered by this job

Salary package up to ₱27,000

HMO Day 1

Account incentives

Annual merit increase

Night differential

Onsite Pasay MOA

Job summary

Nezda Technologies, Inc. is hiring Customer Service Representatives for Dayshift and Nightshift at Pasay MOA. You will handle inquiries via phone, chat, or email to ensure a positive customer experience.

Responsibilities include providing accurate information, resolving concerns, and maintaining proper documentation while following company policies and service standards. Onsite role with competitive incentives and Day 1 HMO offerings.

Qualifications

• SHS graduate or completed at least 2 years in college.
• At least 1 year of CSR experience.

Responsibilities

• Handle customer inquiries via phone, chat, or email.
• Provide accurate information and resolve customer concerns.
• Process requests and maintain proper documentation.
• Ensure a positive customer experience.
• Follow company policies and service standards.

Skills

CSR experience

Customer service

Education

SHS Graduate

2 years college

Job description

Nezda Technologies, Inc. is hiring Customer Service Representatives for Dayshift and Nightshift at Pasay MOA. You will handle inquiries via phone, chat, or email to ensure a positive customer experience.

Responsibilities include providing accurate information, resolving concerns, and maintaining proper documentation while following company policies and service standards. Onsite role with competitive incentives and Day 1 HMO offerings.