Customer Service Specialist - 30k Bonus + 20k Relocation

RSD Human Resource Management Consultancy; Pampanga; On-site; PHP 334,800 - 558,000; Full time

Benefits offered by this job

Performance Bonus

Job Training

Job summary

A recruitment firm in the Philippines is seeking a Customer Service Blended Account Representative. The role involves assisting customers through various channels, documenting interactions, and maintaining a positive service attitude. Ideal candidates should have at least a High School Diploma and 3 to 6 months of customer service experience. The position includes performance and relocation bonuses, contributing to a rewarding work environment.

Qualifications

• Minimum 3-6 months experience in customer service or a related field.
• Ability to work in a fast-paced environment and handle multiple tasks.

Responsibilities

• Assist customers via phone, email, and chat to resolve inquiries.
• Document customer interactions accurately in the system.
• Deliver excellent customer service by maintaining a positive attitude.

Skills

Strong communication skills

Empathetic and solution-oriented

Education

High School Diploma or equivalent

Job description

A recruitment firm in the Philippines is seeking a Customer Service Blended Account Representative. The role involves assisting customers through various channels, documenting interactions, and maintaining a positive service attitude. Ideal candidates should have at least a High School Diploma and 3 to 6 months of customer service experience. The position includes performance and relocation bonuses, contributing to a rewarding work environment.