Customer Service Representative Wirh 6 months Call Center Experience

Neksjob Philippines; Davao del Sur; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Paid training

HMO and other benefits

Career growth opportunities

Fun and supportive team environment

Job summary

Neksjob Philippines is hiring Call Center Agents in the Philippines to join a growing, customer-focused team. You will handle customer inquiries, provide product and service information, resolve concerns, and ensure a positive experience for every caller.

On-site work with paid training and competitive compensation. Requirements include at least 6 months of call center experience, a high school diploma, good communication, and basic computer literacy.

Qualifications

• At least 6 months of call center experience.
• High school graduate or senior high school graduate.
• Basic computer literacy and good communication skills.

Responsibilities

• Manage incoming calls with professionalism and courtesy.
• Assist customers by providing product and service details.
• Address and resolve issues promptly and accurately.
• Handle account updates, service requests, and related transactions.
• Keep records updated and document customer interactions.
• Adhere to company policies, scripts, and performance standards.

Skills

Call center

Good communication

Customer service

Computer literacy

Education

High school diploma

Job description

We're looking for customer-focused and motivated Call Center Agents to join our growing team! As a Call Center Agent, you will handle customer inquiries, provide information about products and services, resolve concerns efficiently, and ensure every customer enjoys a positive experience.

Key Responsibilities

• Manage incoming calls with professionalism and courtesy
• Assist customers by providing product and service details
• Address and resolve issues promptly and accurately
• Handle account updates, service requests, and related transactions
• Keep records updated and document customer interactions
• Adhere to company policies, scripts, and performance standards

Qualifications

• At least 6 months of call center experience
• Willing to work on-site
• Education: At least high school or senior high school graduate
• Basic computer literacy
• Good communication skills

Why Join Us

• Paid training
• Competitive salary + bonuses
• HMO and other benefits
• Career growth opportunities
• Fun and supportive team environment