Call Center Agent/Customer Service Representative With 6 months Experience

Neksjob Philippines; Pampanga; On-site; PHP 167,400 - 234,360; Full time

Job summary

Neksjob Philippines is hiring a Call Center Agent/Customer Service Representative with 6 months of experience. You will handle incoming calls, explain products clearly, and resolve customer questions to ensure satisfaction.

On-site position in Pampanga, the role emphasizes friendly service, accurate record-keeping, and quick issue resolution to keep customers happy at the end of each call.

Qualifications

• 6 months call center experience.
• On-site work required.
• Education: At least high school or senior high school graduate.

Responsibilities

• Answer calls with a positive and professional attitude.
• Explain our products clearly to customers.
• Solve problems quickly and with minimal hassle.
• Help customers update their accounts or manage their services.
• Keep clear, complete records after every conversation.

Skills

Customer service

Communication

Problem solving

Education

High school diploma or equivalent

Job description

Call Center Agent/Customer Service Representative With 6 months Experience

Job Description

We're hiring Call Center Agents who are friendly, care about helping people, and truly want to make customers feel valued.

In this role, you'll answer incoming calls, explain our products clearly, solve problems, and make sure every customer ends the call happy.

What your day will look like:

• Answer calls with a positive and professional attitude
• Give customers straight, honest answers about our products
• Solve problems fast and with as little fuss as possible
• Help customers update their accounts or manage their services
• Keep clear, complete records after every conversation

Qualifications

• At least 6 months call center experience
• Willing to work on site
• Education: At least high school or senior high school graduate

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