Customer Service Representative Supervisor

Trans-Roadway Logistics, Inc.

Manila

On-site

PHP 223,200 - 279,000

Full time

14 days+

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Benefits offered by this job

13th Month Pay

Job summary

A logistics company in Metro Manila is seeking a Customer Service Representative Supervisor to manage customer service functions within transportation operations. The ideal candidate should have at least 1-3 years of experience and a Bachelor's degree. Responsibilities include overseeing staff performance, resolving escalations, and maintaining service quality for client retention. This role offers a monthly salary of ₱20-25K and is a full-time position based on-site in Manila.

Qualifications

Minimum 1-3 years of experience in customer service or a related field.
Strong leadership abilities and team management skills.
Ability to resolve escalations efficiently.

Responsibilities

Manage customer service functions within transportation operations.
Oversee staff performance and support service quality.
Ensure client retention through effective service.

Education

Bachelor's degree

Job description

Customer Service Representative Supervisor

Trans-Roadway Logistics, Inc.

₱20-25K [Monthly] On-site - Manila 1-3 Yrs Exp Bachelor Full-time

Job Description

Manages customer service functions within transportation operations, overseeing staff performance, resolving escalations, and supporting service quality and client retention.

Benefits