Customer Service Representative (Start Asap!)

INTELEGENCIA BPO LLC CORP.; Antipolo; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Performance incentive

Attendance incentive

Job summary

INTELEGENCIA BPO LLC CORP. is seeking Customer Service Representatives to join our Antipolo team. You will handle customer concerns through calls, chats, and emails, delivering courteous and efficient support.

The ideal candidate has at least 1 year of BPO experience, strong verbal and written communication, and a customer-focused approach. You should be comfortable with shift work and be able to manage multiple channels effectively.

Qualifications

• At least 1 year of BPO experience.
• Experience handling calls, chats, and emails.
• Strong verbal and written communication skills.
• Customer-focused and able to handle concerns professionally.

Responsibilities

• Handle customer concerns through calls, chats, and emails
• Provide professional customer service across multiple communication channels

Skills

Verbal and written communication

Multichannel support

Customer service mindset

Shift work flexibility

Job description

About the role

We are looking for Customer Service Representatives to join our team. You will handle customer concerns through multiple communication channels including calls, chats, and emails.

Key responsibilities

• Handle customer concerns through calls, chats, and emails
• Provide professional customer service across multiple communication channels

About you

• At least 1 year of BPO experience
• Experience handling calls, chats, and emails
• Strong verbal and written communication skills
• Customer-focused and able to handle concerns professionally
• Willing to work on a shifting schedule, as required by the account

Benefits

• Performance incentive from the client, subject to confirmed eligibility and performance requirements
• Attendance incentive from the client, subject to confirmed eligibility and attendance requirements