CSR | Eton Centris Quezon City Site

Alorica; Quezon City; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Paid Sick Leave

Vacation Leave

Performance Bonus

Job summary

A leading customer service outsourcing company in Quezon City is looking for a Voice Customer Service Representative. In this role, you will handle inbound and outbound calls to assist customers with their inquiries and ensure their satisfaction. The company offers a fast recruitment process, benefits such as paid sick and vacation leave, and a performance bonus. This position is open to candidates with or without BPO experience and requires a laptop or desktop for a virtual application.

Qualifications

• Laptop or desktop required for virtual application.

Responsibilities

• Handle inbound and/or outbound calls to assist customers with their inquiries.
• Provide accurate information and resolve issues efficiently.
• Ensure customer satisfaction.

Job description

Job Description

We are currently ramping for Voice and Non-Voice Accounts. If you're looking for a fast and straightforward hiring process, this could be a great opportunity.

As a Voice Customer Service Representative, you will handle inbound and/or outbound calls to assist customers with their inquiries, concerns, and requests. You will provide accurate information, resolve issues efficiently, and ensure customer satisfaction.

What to Expect

• Same-day Job Offer for qualified applicants
• Open to candidates with or without BPO experience
• Quick and smooth recruitment process

Requirements

• Laptop or desktop required for virtual application

Benefits

• Paid Sick Leave (SL) & Vacation Leave (VL)
• Performance Bonus