Customer Service Representative | Dagupan, Pangasinan

Resolv Global; Sobredillo; On-site; PHP 156,000 - 190,000; Full time

Job summary

Resolv Global in Dagupan, Pangasinan is hiring on-site Customer Service Representatives to support international clients. This role requires strong English communication, a customer-focused mindset, and the ability to perform in fast-paced BPO environments.

We are looking for reliable, motivated individuals who are ready to build their careers while supporting customers across a range of international service environments.

Qualifications

• Must have strong English communication skills and customer service experience.
• Able to multitask and work across multiple systems.
• Demonstrates problem-solving and interpersonal skills.
• Thrives in a fast-paced BPO/call center environment.

Responsibilities

• Provide customer service to international clients.
• Maintain high-quality English written and verbal communication.
• Work effectively across multiple systems in a fast-paced setting.

Skills

Strong English communication

Customer service experience

Multitasking

Problem-solving

Attention to detail

Interpersonal skills

Fast-paced environment

Tools

CRM systems

Job description

We are currently hiring Customer Service Representatives in Dagupan, Pangasinan, to support growing customer service operations for international clients.

This is an on-site opportunity for customer service professionals with strong English communication skills, a customer-focused mindset, and the ability to perform in fast-paced BPO and call center environments.

We are looking for reliable, motivated individuals who are ready to build their careers while supporting customers across a range of international service environments.

Compensation

• PHP 14,000 – PHP 17,000 per month
• On-site in Dagupan, Pangasinan
• Opportunities supporting international clients
• Full-time opportunities

Hiring Process

To ensure fairness and consistency, all applicants must complete every stage of the hiring process.

• Resume and Pre-Screen Questionnaire Review
• One-Way Video Interview
• Live Teams Interview
• Final Interview

Important

• This is an English-speaking role that requires strong written and verbal English communication skills. All resumes must be submitted in English to be considered for the position.
• Due to the volume of applications, only candidates who fully complete all required steps will be considered for advancement.
• Incomplete applications may automatically be removed from consideration.

Requirements:

What We’re Looking For

The ideal candidate will have:

• Previous BPO, call center, or customer service experience
• Strong spoken and written English communication skills
• Excellent customer service and interpersonal skills
• Strong problem-solving and critical-thinking abilities
• The ability to multitask and work efficiently across multiple systems
• Strong attention to detail and accuracy
• A professional, reliable, and customer-focused mindset
• The ability to work effectively in a fast-paced environment
• Willingness and ability to work on-site in Dagupan

Experience Backgrounds We Welcome

We welcome candidates with experience in a variety of customer-facing and support environments, including:

• Customer Service
• Customer Support
• Healthcare Support
• Technical Support
• Billing Support
• Sales Support
• Appointment Scheduling
• Collections
• Administrative Support
• Live Chat / Email Support
• Retention / Escalations
• Inbound / Outbound Calling
• BPO / Call Center Operations
• You don't need experience in every area listed above. We are interested in candidates with strong customer service skills who can demonstrate the ability to learn, adapt, and perform in a structured international support environment.