Customer Service Associate in Top Bpo's. Salary upto 35K.

Gratitude Jobs Ahead Hr Inc; Taguig; On-site; PHP 355,000 - 426,000; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

Gratitude Jobs Ahead Hr Inc in Taguig is seeking a Customer Service Associate for an on-site role with salary up to 35K. The position requires a Bachelor''s degree and 5-8 years of experience.

You will assist customers with inquiries, provide product information, document interactions, follow up to ensure resolution, and collaborate with the team to improve service processes.

Qualifications

• Bachelor's degree in a relevant field.
• 5-8 years of experience.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Positive attitude and customer-focused approach.

Responsibilities

• Assist customers with inquiries and resolve issues promptly and effectively.
• Provide information about products and services to enhance customer satisfaction.
• Document customer interactions accurately in the database.
• Follow up with customers to ensure their issues have been resolved.
• Collaborate with team members to improve customer service processes.

Skills

Communication skills

Interpersonal skills

Problem solving

Education

Bachelor's degree

Job description

Customer Service Associate in Top Bpo's. Salary upto 35K.

On-site - Taguig 5-10 Yrs Exp Bachelor Full-time

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Assist customers with inquiries and resolve issues promptly and effectively.
• Provide information about products and services to enhance customer satisfaction.
• Document customer interactions accurately in the database.
• Follow up with customers to ensure their issues have been resolved.
• Collaborate with team members to improve customer service processes.

Requirements

• Educational Qualifications: Bachelor's degree in a relevant field.
• Experience Level: 5-8 years.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Skills and Competencies: Strong problem-solving abilities.
• Qualities and Traits: Positive attitude and customer-focused approach.