Customer Service Representative in Top Bpo's. Salary upto 35K.

Recruitify_HR; Angeles; On-site; PHP 355,446 - 425,754; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A recruiting agency is looking for a Customer Service Representative in Angeles, Pampanga, Philippines. The ideal candidate will have 3-5 years of customer service experience and strong communication skills. They will be responsible for responding to inquiries, providing information, and ensuring customer satisfaction. This position offers benefits such as an equity incentive plan, performance bonuses, and free meals. Join our team in a fast-paced environment and help us improve service processes.

Qualifications

• 3–5 years of experience in customer service.
• Ability to work under pressure while maintaining a positive attitude.
• Comfortable working in a fast-paced environment.

Responsibilities

• Respond promptly to customer inquiries and resolve issues efficiently.
• Provide product and service information to customers.
• Maintain customer records and manage database updates.
• Assist in order processing and follow-up on customer satisfaction.
• Collaborate with team members to improve customer service processes.

Skills

Strong communication skills

Interpersonal skills

Problem-solving abilities

Education

Diploma in a relevant field

Job description

Customer Service Representative in Top Bpo's. Salary upto 35K.

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Respond promptly to customer inquiries and resolve issues efficiently.
• Provide product and service information to customers.
• Maintain customer records and manage database updates.
• Assist in order processing and follow-up on customer satisfaction.
• Collaborate with team members to improve customer service processes.

Requirements

• Educational Qualifications: Diploma in a relevant field.
• Experience Level: 3–5 years of experience in customer service.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Patience, empathy, and problem-solving abilities.
• Responsibilities and Duties: Ability to work under pressure while maintaining a positive attitude.
• Working Conditions: Comfortable working in a fast-paced environment.

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