Customer Service Representative for Local Financial Account

Altius Inspiro Inc.; Negros Oriental; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Day 1 Medical and Health Insurance coverage

Employee Referral perks and bonuses

Exclusive employee perks and discounts

Referral bonuses

Job summary

A customer service company in Dumaguete is seeking a Customer Service Representative to provide support through inbound calls and resolve complaints. The role requires a college graduate with 3-6 months of BPO experience. Benefits include medical coverage from day one and exclusive perks. Join a team that values positive impact through engagement activities.

Qualifications

• Must be a college graduate.
• At least 3-6 months experience in BPO (Chat / Non-Voice).
• Good typing skills.
• Willing to work on-site in Dumaguete.

Responsibilities

• Provide customer service support through inbound calls.
• Build quick rapport with existing customers.
• Handle problems to establish complaint resolutions.
• Handle problems to establish complaint resolutions, standards, and processes.

Skills

Customer service skills

Good typing skills

Education

4 year College Graduate

Job description

The role

• Onsite work arrangement
• Build quick rapport with existing customers
• Provide customer service support through inbound calls
• Handle problems to establish complaint resolutions, standards, and processes

Best deal for you!

• Day 1 Medical and Health Insurance coverage
• Power to create a positive impact through our Annual Corporate Social Responsibility (CSR) event
• Fun and exciting employee engagement activities nationwide; exclusive employee perks and discount with partner establishments through Lifestyle Card
• Employee Referral perks and bonuses

Qualifications

• 4 year College Graduate
• With 3 - 6 months BPO Experience (Chat / Non-Voice)
• Good typing skills
• Willing to work on-site in Dumaguete