Customer Service Representative for Local Financial account

Altius Inspiro Inc.; Makati; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Performance Bonus

Holiday Gifts

Dental Insurance

Health Insurance

Gym Membership

Parking Space

Job Training

Maternity Leave

Paternity Leave

Sick Leave

Vacation Leave

Job summary

A financial services company in Makati is seeking a Customer Service Representative. This full-time position is open for graduates of any four-year course with no prior BPO experience required. Responsibilities include providing customer support, resolving complaints, and building rapport with clients. The role offers on-site medical and health insurance coverage along with various employee benefits.

Qualifications

• No BPO experience needed for graduates of any 4-year course.
• 2nd year College Undergraduates need at least 3 months BPO experience.
• Good to proficient communication skills are essential.

Responsibilities

• Build quick rapport with existing customers.
• Provide customer service support through inbound calls.
• Handle problems to establish complaint resolutions.

Skills

English Language

Customer Service

Problem Solving

Team Player

Education

Graduate of any 4-year Course

2nd year College Undergraduate with at least 3 months BPO experience

Job description

Customer Service Representative for Local Financial account

On-site – Makati | No Experience Required | Bachelor | Full-time

Working Location

25th Floor, Circuit Corporate Center, H2F9+864 Circuit Makati, Theater Dr, Makati, Metro Manila, Philippines

Benefits

• Employee Recognition and Rewards: Performance Bonus, Holiday Gifts
• Government Mandated Benefits
• Insurance Health & Wellness: Dental, On-Site, Health, Life, HMO
• Employee Discount, Gym Membership, Parking Space
• Professional Development: Job Training, Maternity & Paternity Leave, Sick Leave, Vacation Leave
• Corporate Social Responsibility (CSR) event and nationwide employee engagement activities
• Exclusive Lifestyle Card perks and partner discounts, Employee Referral perks and bonuses

Responsibilities

• Build quick rapport with existing customers
• Provide customer service support through inbound calls
• Handle problems to establish complaint resolutions, standards, and processes
• Day 1 Medical and Health Insurance coverage

Qualifications

• Graduate of any 4-year Course (No BPO experience required)
• If 2nd year College Undergraduate – Need at least 3 months BPO experience
• Good to proficient communication skills with debit and credit card knowledge
• Willing to work on-site in Circuit Site

Core Skills

English Language, Customer Service, Problem Solving, Team Player