BPO Customer Service Representative | ₱20K–₱25K | 6 Months BPO Experience

Ugnay Solutions Philippines; San Juan; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

HMO

Bonuses

Stable accounts

Non-toxic environment

Career growth

Long-term opportunities

Job summary

Ugnay Solutions Philippines is hiring motivated Call Center Agents to join our onsite team in Metro Manila. We seek individuals with at least 6 months of BPO experience and strong English communication skills who are committed to delivering excellent customer service.

In this role, you will handle customer calls, assist with inquiries, and provide accurate information while adhering to company policies and quality standards.

Qualifications

• At least 6 months of BPO/Call Center experience.
• Good English communication skills.
• Minimum typing speed of 35 WPM.
• Willing to work onsite.
• Willing to work on shifting schedules, weekends, and holidays.
• Open to long-term work and career opportunities.

Responsibilities

• Handle customer calls professionally
• Assist customers with inquiries and concerns
• Provide accurate information and appropriate solutions
• Maintain good customer service throughout every interaction
• Follow company policies, procedures, and quality standards

Skills

BPO experience

English communication

Typing speed 35 WPM

Job description

About the role

We are looking for motivated and customer-focused Call Center Agents to join our team. If you have at least 6 months of BPO experience and are looking for a stable, long-term opportunity, we'd love to hear from you!

Key responsibilities

• Handle customer calls professionally
• Assist customers with inquiries and concerns
• Provide accurate information and appropriate solutions
• Maintain good customer service throughout every interaction
• Follow company policies, procedures, and quality standards

About you

• At least 6 months of BPO/Call Center experience
• Good English communication skills
• Minimum typing speed of 35 WPM
• Willing to work onsite
• Willing to work on shifting schedules, weekends, and holidays
• Open to long-term work and career opportunities

Benefits

• HMO
• Salary increase and/or performance bonuses
• Stable accounts
• Non-toxic and supportive work environment
• Career growth and development opportunities
• Long-term employment opportunities

About us

Ugnay Solutions Philippines is an IT consulting and professional introduction company working with local and international partners to connect qualified professionals with career opportunities.