Customer Service Representative (ENG)

3o-BPO Incorporated; Metro Manila; On-site; PHP 201,000 - 268,000; Full time

Job summary

3o-BPO Incorporated in Metro Manila is seeking a motivated customer support representative to work a graveyard shift. You will assist customers with inquiries, resolve issues, and maintain accurate records of interactions and transactions.

The ideal candidate has related customer service experience, excellent written and spoken English, and is available to work 4 nights per week (32 hours). This is a full-time on-site role in Metro Manila.

Qualifications

• Experience in customer service.
• Strong written and spoken English communication.
• Willing to work graveyard shift (32 hours/week).

Responsibilities

• Assist customers with inquiries and provide excellent service.
• Resolve issues efficiently and effectively.
• Maintain accurate records of interactions and transactions.

Skills

Customer service

English proficiency

Job description

We are looking for a motivated and solutions-oriented customer support representative who can work on a graveyard shift.

Job Description

• Assist customers with inquiries and provide exceptional service.
• Resolve customer issues efficiently and effectively.
• Maintain accurate records of customer interactions and transactions.

Requirements

• Has related customer service experience.
• Good communication skills; proficient in written and spoken English language.
• Amenable to working on a graveyard shift (4 nights a week/32 hours a week)