Customer Service Representative - Easy Account!

STACKph; Muntinlupa; Sur place; PHP 180 000 - 240 000; Plein temps

Avantages offerts par ce poste

13th Month Pay

Employee Loan

Pag-IBIG Fund

Free Meals

Gym Membership

Résumé du poste

STACKph in Muntinlupa is seeking a Customer Service Representative for the Easy Account. The role handles inquiries via phone, email, and chat, and focuses on delivering exceptional support to clients while maintaining accurate records.

No experience required for this entry-level position; a high school diploma is accepted. You will work in a fast-paced team, build product knowledge, and contribute to service improvements. On-site work with company benefits and development opportunities.

Qualifications

• High School Diploma or equivalent.
• Entry-level position; no prior experience required.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.

Responsabilités

• Provide exceptional customer service via phone, email, and chat.
• Resolve inquiries and issues promptly and effectively.
• Maintain accurate records of customer interactions.
• Collaborate with team to improve service delivery.
• Stay updated on product knowledge to give accurate information.

Connaissances

Strong communication

Interpersonal skills

Formation

High School Diploma

Outils

Salesforce

Call Center Software

Description du poste

Customer Service Representative - Easy Account!

STACKph

On-site - Muntinlupa No Exp Required High/Senior High School Full-time

Job Description

Government Mandated Benefits

13th Month Pay, Employee Loan, Pag-Ibig Fund

Free Meals, Gym Membership

Professional Development

Job Training

Maternity & Paternity Leave, Sick Leave, Vacation Leave

Description

• Provide exceptional customer service to clients via phone, email, and chat.


• Assist customers with inquiries and resolve issues promptly and effectively.


• Maintain accurate records of customer interactions and transactions.


• Collaborate with team members to improve service delivery and customer satisfaction.


• Stay updated on product knowledge and service offerings to provide accurate information.

Requirements

• Educational Qualifications: High School Diploma or equivalent.


• Experience Level: Entry-level, no experience required.


• Skills and Competencies: Strong communication and interpersonal skills.


• Qualities and Traits: Empathetic, patient, and motivated team player.


• Responsibilities and Duties: Ability to multitask in a fast-paced environment.

English Language Customer Service Scheduling Problem Solving Team Player Salesforce Call Centre

HR Manager STACKph

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