Customer Service Representative Competitive! Apply now at MOA Site

Concentrix; Pasay; On-site; PHP 223,200 - 279,000; Full time

Job summary

A leading customer service company in Pasay is seeking a Customer Service Representative to provide exceptional service to clients. The role requires a High School Diploma and offers the opportunity for individuals with 0-2 years of experience. Successful candidates will excel in problem-solving and possess strong customer service skills. This is a full-time, on-site position with competitive benefits.

Qualifications

• 0–2 years of experience in customer service or related field.
• Ability to handle high call volume in a call center environment.

Responsibilities

• Provide exceptional customer service to MOA Site clients.
• Handle incoming calls and respond to customer concerns.
• Maintain customer accounts and ensure accurate documentation.
• Collaborate with team members to enhance service delivery.
• Utilize problem-solving skills to assist customers.

Skills

Strong customer service skills

Problem-solving skills

Interpersonal skills

Organizational skills

Strong work ethic

Education

High School Diploma or equivalent

Job description

Customer Service Representative Competitive! Apply now at MOA Site

Concentrix

On-site - Pasay No Exp Required High/Senior High School Full-time

Job Description

Responsibilities

• Provide exceptional customer service to MOA Site clients, addressing inquiries and resolving issues.
• Handle incoming calls and respond to customer concerns in a professional manner.
• Maintain customer accounts and ensure accurate documentation of interactions.
• Collaborate with team members to enhance service delivery and customer satisfaction.
• Utilize problem-solving skills to assist customers efficiently and effectively.

Qualifications

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years of experience in customer service or related field
• Skills and Competencies: Strong customer service skills, problem-solving skills, and interpersonal skills
• Qualities and Traits: Strong work ethic, organizational skills, and ability to work well in a team-oriented environment
• Working Conditions: Call center environment, ability to handle high call volume