Customer Service Representative in MOA- Pasay City - (Sales)

Concentrix; Pasay; On-site; PHP 223,200 - 279,000; Full time

Job summary

A well-known customer service provider in Pasay City is seeking a Customer Service Representative to provide exceptional support to customers across multiple channels. This role is ideal for those with a positive attitude and strong communication skills. No prior experience is necessary, making it perfect for recent high school graduates. The position offers full-time hours on-site, and you will also collaborate with team members and assist in training. Join a dynamic team dedicated to customer satisfaction.

Qualifications

• Must possess a high school diploma or equivalent.
• Entry-level position with 0-2 years of experience preferred.
• Strong verbal and written communication skills required.
• Positive attitude and willingness to learn essential.

Responsibilities

• Provide exceptional customer service and support via various channels.
• Handle inquiries and resolve customer complaints.
• Maintain records of customer interactions and transactions.
• Collaborate with team members to improve service processes.
• Assist in training new team members.

Skills

Strong verbal communication skills

Strong written communication skills

Multitasking abilities

Education

High School Diploma or equivalent

Job description

Customer Service Representative in MOA- Pasay City - (Sales)

Concentrix

On-site - Pasay | No Exp Required | High/Senior High School | Full-time

Job Description

• Provide exceptional customer service and support to customers via various channels.
• Handle inquiries, resolve complaints, and ensure customer satisfaction.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve service processes and performance.
• Assist in training new team members as required.

Requirements

• Educational Qualifications:High School Diploma or equivalent.
• Experience Level:Entry-level (0–2 years).
• Skills and Competencies:Strong verbal and written communication skills.
• Qualities and Traits:Positive attitude and a keen willingness to learn.
• Responsibilities and Duties:Ability to multitask in a fast-paced environment.