BPO CSR – Travel & Hotel Reservation

Crescendo Staffing and Business Consulting Inc.; Pasig; On-site; PHP 355,446 - 425,754; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

HMO coverage

Paid leaves

Job summary

A staffing and consulting firm is seeking a Customer Service Representative in Pasig, Metro Manila. The responsibilities include handling customer inquiries via calls and providing excellent service. Candidates are welcome regardless of call center experience, and must be willing to work on-site. Attractive compensation includes a salary package of up to ₱35,000 with performance incentives, signing bonuses, and comprehensive benefits. Applications are processed swiftly, with no walk-in required.

Qualifications

• Open to candidates with or without call center experience.
• Willing to work on-site.

Responsibilities

• Handle customer inquiries through inbound and/or outbound calls.
• Provide accurate information and resolve concerns.

Job description

Job Description

The Customer Service Representative (CSR) is responsible for handling customer inquiries through inbound and/or outbound calls. The role focuses on providing accurate information, resolving concerns, and delivering excellent customer service while meeting company performance standards.

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus

Government Mandated Benefits

13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays

Professional Development

Job Training

What’s included:

• Salary package of up to ₱35,000
• Signing bonus of up to ₱25,000 (terms apply)
• Performance incentives, night differential, and allowances
• HMO coverage and paid leaves (SL/VL)
• Regular and on-time salary release

Application Process:

• 1 exam + 1 Interview Only
• Phone and online process only via MS Teams
• No walk-in required
• Application to job offer completed within the day for qualified candidates
• No mock calls or additional language assessments

Qualifications:

• Open to candidates with or without call center experience
• Willing to work on-site
• Work locations: Silver City Pasig & McKinley Taguig

If you’re interested, feel free to send a message to apply or to get more details.

Working Location

Ground Flr, Silver City 2, Pasig, Metro Manila, Philippines