Customer Service Representative - Accounts Receivable Account

MD-TORCH Solutions; Manila; Vor Ort; PHP 300.000 - 420.000; Vollzeit

Benefits dieser Stelle

Performance Bonus

Health Insurance

Professional Development opportunities

Flexible Hours

Zusammenfassung

A leading service solutions provider in Manila is seeking a Customer Service Representative for Accounts Receivable to manage inbound calls and inquiries. The role involves resolving customer issues, maintaining accurate records, and collaborating with the finance team. Successful candidates should have a Bachelor's degree and 1-3 years of experience in customer service or accounts receivable. The company offers a performance bonus, health insurance, and opportunities for professional development.

Qualifikationen

• 1–3 years of experience in customer service or accounts receivable.
• At least 2 years of end-to-end Accounts Receivable experience.
• Excellent and confident English communication skills (verbal & written).
• Proficient in Microsoft Office Suite.
• Detail‑oriented and highly organized.
• Ability to work independently and as part of a team.
• At least 2 years of end‑to‑end Accounts Receivable experience.
• Strong background in AR processes (billing, collections, reconciliation, reporting, etc.)
• Excellent and confident English communication skills (verbal & written).
• Willing to work onsite.

Aufgaben

• Manage incoming calls and inquiries regarding accounts receivable.
• Assist in resolving customer issues in a timely and effective manner.
• Follow up on outstanding invoices and ensure customer payments.
• Follow up on outstanding invoices and ensure customer payments.
• Collaborate with the finance team to ensure accurate reporting.

Kenntnisse

Strong communication and interpersonal skills

Proficient in Microsoft Office Suite

Detail-oriented and highly organized

Strong comprehension and analytical skills

Ausbildung

Bachelor’s degree in Business, Finance, or related field

Jobbeschreibung

Customer Service Representative – Accounts Receivable

MD‑TORCH Solutions • On‑site • Manila • 1–3 years experience • Bachelor’s degree • Full‑time

Job Description

Responsible for managing inbound calls and inquiries related to accounts receivable.

Responsibilities

• Manage incoming calls and inquiries regarding accounts receivable.
• Assist in resolving customer issues in a timely and effective manner.
• Maintain customer records and account details accurately.
• Follow up on outstanding invoices and ensure customer payments.
• Collaborate with the finance team to ensure accurate reporting.

Requirements

• Educational Qualifications: Bachelor’s degree in Business, Finance, or related field
• Experience Level: 1–3 years of experience in customer service or accounts receivable
• Skills and Competencies: Strong communication and interpersonal skills
• Skills and Competencies: Proficient in Microsoft Office Suite
• Qualities and Traits: Detail‑oriented and highly organized
• Qualities and Traits: Ability to work independently and as part of a team
• At least 2 years of end‑to‑end Accounts Receivable experience
• Strong background in AR processes (billing, collections, reconciliation, reporting, etc.)
• Excellent and confident English communication skills (verbal & written)
• Strong comprehension and analytical skills
• Willing to work onsite

Benefits

Employee Recognition and Rewards

Performance Bonus, Incentives

Insurance – Health & Wellness

Health Insurance

Professional Development

Professional Development opportunities

Work‑Life Balance

Flexible Hours

Apply now to join our team as a Customer Service Representative – Accounts Receivable.