Customer Service Representative

Neolytix Philippines; Quezon City; Hybrid; PHP 223,423 - 267,616; Full time

Benefits offered by this job

Paid training PHP 22,000

Job summary

A healthcare services company in Quezon City is seeking fresh graduates to join as Healthcare Trainees in Revenue Cycle Management & Credentialing. The role offers comprehensive training and hands-on experience in the healthcare system, focusing on managing healthcare finances and provider credentialing. Candidates will have the opportunity to grow and make a significant impact in the healthcare industry. The position includes paid training with a salary of PHP 22,000.

Qualifications

• Must be a fresh graduate with little to no experience.
• Eager to learn about Revenue Cycle Management and Healthcare Credentialing.
• Strong attention to detail and commitment to accuracy.

Responsibilities

• Participate in comprehensive training programs.
• Assist with data entry and information gathering related to patient billing.
• Contribute to the processing of documentation and information.

Skills

Attention to detail

Organizational skills

Time management

Written communication

Verbal communication

Education

Fresh graduate (preferably healthcare, finance, business or psychology)

Job description

Job Description

Ready to launch your career in the dynamic world of healthcare? Neolytix is seeking enthusiastic and detail-oriented individuals to join our team as Healthcare Trainees in Revenue Cycle Management & Credentialing. This is an exceptional opportunity for recent graduates and career changers to gain comprehensive training and hands‑on experience in vital aspects of the US healthcare system. You'll learn the intricacies of managing healthcare finances and ensuring the smooth credentialing of healthcare providers, contributing to the efficient operation of our client's practices and ultimately impacting patient care. If you're eager to learn, grow, and make a difference in the healthcare industry, apply today!

About Neolytix:

Neolytix is a leading healthcare services company helping medical practices across the U.S. streamline their operations. From billing and credentialing to virtual assistance and analytics, we take care of the business side so providers can focus on patient care. At Neolytix, we’re seeking individuals who are passionate about contributing to the well‑being of others. We foster a culture built on freedom, respect, and reward, empowering you to build a fulfilling career.

Why Choose Neolytix?

• Global Reach, Diverse Team: Join a team with diverse mindsets and experiences across 3 continents and 7 countries.
• Make a Meaningful Impact: Your work will touch millions of lives, contributing to patient healing and colleague happiness.
• Be at the Forefront: Work with top US HCOs and drive financial transformation in a stable, recession‑proof industry.
• Invest in Your Growth: Our comprehensive program provides hands‑on experience and mentorship to elevate your skills.

Responsibilities:

• Participate in comprehensive training programs covering the fundamentals of Revenue Cycle Management and Healthcare Credentialing.
• Learn and apply established procedures and workflows under the guidance of experienced team members.
• Assist with data entry and information gathering related to patient billing, insurance verification, and provider credentialing.
• Shadow senior team members to observe and understand various processes and tasks.
• Contribute to the accurate and timely processing of documentation and information.
• Develop an understanding of relevant healthcare regulations and compliance standards.
• Communicate effectively with team members and potentially with clients (under supervision).
• Assist in the preparation and organization of reports and documentation.
• Actively participate in team meetings and contribute to problem‑solving.
• Demonstrate a commitment to learning and continuous improvement in both Revenue Cycle Management and Credentialing processes.

What You Need (Depends on the Job):

• Must be a fresh graduate with little to no experience (preferably healthcare, finance, business or psychology courses)
• Must be able to report in our office at Eastwood, Quezon City (Mondays to Fridays) during training and possible to work in Hybrid set up upon deployment.
• Preferably located at Marikina, Pasig, Antipolo, Rizal, Quezon City near Eastwood
• Strong interest in the healthcare industry and a desire to learn about Revenue Cycle Management and Healthcare Credentialing.
• Excellent attention to detail and a commitment to accuracy.
• Good organizational and time management skills.
• Strong written and verbal communication skills.

TIMELINE with NEOLYTIX

• Within 3 months, you will be under probation and will go through 1-week initial training plus 1 month of service specific training with assessments. During this time, you will undergo a crash course specific to give you the tools you’ll need for the job such as the basics of US healthcare, RCM Process, credentialing, insurances, CPT codes, etc. After going through the initial training, you put your theoretical skills to the test where you will be assigned to a specific area of the organization.
• After 3‑6 months, you will be in a specialist in the field of RCM or Credentialing where you will have knowledge in the different facets while you will be assigned to a specialization.
• After a year, you will have the option to eventually train new people going in the program, lead and grow different accounts or lead a small team.

What We Offer

PAID TRAINING: PHP 22,000