Customer Service Representative

ResolvGlobal Business Process Outsourcing Services; Pogo Grande; On-site; PHP 201,000 - 312,000; Full time

Job summary

ResolvGlobal BPO in Dagupan City, Pangasinan is hiring Customer Service Representatives to join our on-site team, supporting international clients across customer service and support environments.

We seek English-speaking, detail-oriented professionals who excel in fast-paced settings, can multitask across systems, and deliver excellent service with a professional, reliable approach.

Candidates from Dagupan and surrounding areas are encouraged to apply.

Qualifications

• Customer service or BPO experience preferred.
• Fluent written and spoken English.
• Strong interpersonal and problem-solving abilities.
• Able to multitask and use multiple systems.
• Detail-oriented and reliable professional.
• Willing to work on-site in Dagupan City, Pangasinan.

Skills

Call center exp

English skills

Customer service

Problem solving

Multitasking

Attention to detail

Professionalism

On-site Dagupan

Job description

We are hiring Customer Service Representatives to join our on-site team in Dagupan City, Pangasinan, supporting international clients across a variety of customer service and support environments.

This opportunity is ideal for customer-focused professionals who communicate confidently in English, enjoy helping people, and can work effectively in a fast-paced BPO or call center environment.

Candidates from Dagupan City and surrounding areas of Pangasinan are encouraged to apply.

What We're Looking For

The ideal candidate will have:

• Previous BPO, call center, customer service, or customer support experience
• Strong written and verbal English communication skills
• Excellent customer service and interpersonal skills
• Strong problem-solving and critical-thinking abilities
• The ability to multitask and work efficiently across multiple systems
• Strong attention to detail and accuracy
• A professional, reliable, and customer-focused approach
• The ability to work effectively in a fast-paced environment
• Willingness and ability to work on-site in Dagupan City, Pangasinan

Experience We Welcome

We welcome candidates with experience in a variety of customer-facing and support environments, including:

• Customer Service
• Customer Support
• Healthcare Support
• Technical Support
• Billing Support
• Sales Support
• Appointment Scheduling
• Collections
• Administrative Support
• Live Chat / Email Support
• Retention / Escalations
• Inbound / Outbound Calling
• BPO / Call Center Operations

You do not need experience in every area listed above. We are interested in candidates with strong customer service skills who can learn, adapt, and perform effectively in a structured international support environment.