On-Site Global Customer Support Specialist

Resolv Global; Biec; On-site; PHP 156,000 - 190,000; Full time

Job summary

Resolv Global in the Philippines is hiring Customer Service Representatives in Dagupan, Pangasinan, to support international clients in a fast-paced BPO environment. This is an on-site, full-time role requiring strong English communication, a customer-focused mindset, and the ability to work across multiple systems.

Ideal candidates bring reliability and motivation to deliver excellent service to diverse clients.

Qualifications

• English-speaking role requiring strong written and spoken English.
• Experience in customer service or BPO is preferred.
• Ability to work in a fast-paced, structured international support environment.
• On-site employment in Dagupan required.

Responsibilities

• Provide customer support to international clients.
• Handle inquiries via phone, email, and chat as needed.
• Maintain high-quality service and accurate information.
• Collaborate with team to resolve issues efficiently.

Skills

English communication

Customer service

Multitasking

Attention to detail

Professional demeanor

Job description

Resolv Global in the Philippines is hiring Customer Service Representatives in Dagupan, Pangasinan, to support international clients in a fast-paced BPO environment. This is an on-site, full-time role requiring strong English communication, a customer-focused mindset, and the ability to work across multiple systems.

Ideal candidates bring reliability and motivation to deliver excellent service to diverse clients.