Customer Service Representative

GSS-PH Consulting Solution Inc.; Pasig; On-site; PHP 264,045 - 316,274; Full time

Benefits offered by this job

HMO Coverage

Career growth opportunities

Paid training and learning programs

Collaborative work environment

Job summary

GSS-PH Consulting Solution Inc. in Pasig is hiring a Customer Service Representative for an on-site role with a shifting schedule. The position requires 1 year of Telco experience and 6 months in Sales Retention and Inbound Sales.

The ideal candidate is a High School or Senior High School graduate with excellent communication and customer service skills, and must be amenable to working onsite in Pasig City. Salary packages go up to ₱26,000 with growth opportunities.

Qualifications

• At least 1 year of Telco experience.
• At least 6 months of experience in Sales Retention and Inbound Sales.
• High School Graduate or Senior High School Graduate.
• Excellent communication and customer service skills.
• Must be amenable to working onsite in Pasig City.

Responsibilities

• Handle inbound customer inquiries and concerns professionally.
• Provide product and service recommendations based on customer needs.
• Drive customer retention through effective sales and relationship-building strategies.
• Meet performance, quality, and sales targets.
• Deliver exceptional customer service and create positive customer experiences.

Skills

Telco experience

Sales retention

Inbound sales

Customer service

Education

High School / Senior High School

Job description

On-site - Pasig 1-3 Yrs Exp High/Senior High School Full-time

Job Description

Government Mandated Benefits

WE'RE HIRING: CUSTOMER SERVICE REPRESENTATIVE (CSR)

• Employment Type: Full-Time
• Work Setup: Onsite
• Work Schedule: Shifting Schedule | 6 Days a Week

Qualifications:

• At least 1 year of Telco experience
• At least 6 months of experience in Sales Retention and Inbound Sales
• High School Graduate or Senior High School Graduate
• Excellent communication and customer service skills
• Must be amenable to working onsite in Pasig City

Salary & Benefits:

• Up to ₱26,000 Salary Package
• HMO Coverage
• Career growth and advancement opportunities
• Paid training and continuous learning programs
• Supportive and collaborative work environment

Key Responsibilities:

• Handle inbound customer inquiries and concerns professionally
• Provide product and service recommendations based on customer needs
• Drive customer retention through effective sales and relationship-building strategies
• Meet performance, quality, and sales targets
• Deliver exceptional customer service and create positive customer experiences

Why Join Us?

• Competitive compensation package
• Opportunities for professional growth
• Dynamic and engaging workplace culture