Customer Service Representative

Lexie; Ilocos Norte; On-site; PHP 172,980 - 178,560; Full time

Benefits offered by this job

13th Month Pay

Employee Loan

Paid Holidays

HMO

Job Training

Job summary

A staffing agency in Ilocos Norte is seeking a Customer Service Representative to handle inquiries and provide support. The role involves engaging with customers through calls, emails, and chats to ensure satisfaction. Candidates must be ready to work on-site in a full-time position. Competitive monthly salary of ₱15.5K-16K plus benefits including a 13th month pay and health insurance.

Qualifications

• Handling customer inquiries effectively.
• Providing support through multiple channels.
• Resolving customer issues promptly.

Job description

Customer Service Representative

Lexie Staffing co.

₱15.5‑16K Monthly (On‑site, Ilocos Norte, Full‑time)

Job Description

A Customer Service Representative (CSR) in a BPO is primarily responsible for handling customer inquiries, providing support, and resolving issues through various communication channels such as phone calls, emails, and live chats. They serve as the first point of contact between the company and its customers, playing a critical role in maintaining customer satisfaction and loyalty.

Benefits

Government Mandated Benefits: 13th Month Pay, Employee Loan, Pag‑Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

Insurance Health & Wellness: HMO

Professional Development: Job Training

Working Location

Venvi Group of Companies. Valdez Center IT Park, San Nicolas, 2901 Ilocos Norte, Philippines

Posted on 22 October 2025.