Customer Service Rep - Immediate Start & Growth + Equity

Neksjob Philippines; Pampanga; On-site; PHP 305,000 - 365,000; Full time

Benefits offered by this job

HMO

Commission

Performance Bonus

Incentives

Job summary

Neksjobs Philippines is seeking a Customer Service Representative to support customers via phone, email, and chat. You’ll answer inquiries, provide product information, and troubleshoot technical concerns with an emphasis on clear communication and active listening.

Ideal candidates have at least 6 months of call center experience and basic computer proficiency. The role offers a 30K salary package, HMO on Day 1, and immediate start, with performance incentives and growth opportunities.

Qualifications

• At least 6 months call center experience

Responsibilities

• Handle inbound phone calls regarding account details, product information, and order updates.
• Explain company policies, service offerings, and account options clearly to clients.
• Analyze and troubleshoot customer issues in a calm, professional manner.
• Resolve concerns promptly, aiming to fix issues on the initial contact.
• Maintain clean and accurate records of all customer interactions and account changes.

Skills

Communication skills

Active listening

Basic computer skills

Job description

Neksjobs Philippines is seeking a Customer Service Representative to support customers via phone, email, and chat. You’ll answer inquiries, provide product information, and troubleshoot technical concerns with an emphasis on clear communication and active listening.

Ideal candidates have at least 6 months of call center experience and basic computer proficiency. The role offers a 30K salary package, HMO on Day 1, and immediate start, with performance incentives and growth opportunities.