AU Dayshift Customer Care — Onsite Training & Weekends Off

JetSon Manpower Agency; Pasig; Hybrid; PHP 223,200 - 279,000; Full time

Job summary

A customer service agency in the Philippines is seeking a Customer Support Representative to respond to inquiries and assist customers. The role requires at least 1 year of experience in customer service and a High School diploma. Successful candidates will communicate effectively and work well in a team environment. The position involves reported onsite duties 6 days a month and requires proficiency in customer support tools.

Qualifications

• At least 1 year of experience in customer service or support roles.
• Empathetic and patient approach to handling customer concerns.
• Ability to work effectively in a team-oriented environment.

Responsibilities

• Respond to customer inquiries and provide effective solutions.
• Assist customers via phone, email, or chat.
• Educate customers on product features and services.

Skills

Strong communication skills

Interpersonal skills

Proficiency in customer support tools

Education

High School diploma or equivalent

Job description

A customer service agency in the Philippines is seeking a Customer Support Representative to respond to inquiries and assist customers. The role requires at least 1 year of experience in customer service and a High School diploma. Successful candidates will communicate effectively and work well in a team environment. The position involves reported onsite duties 6 days a month and requires proficiency in customer support tools.