Onsite Customer Service Pro - Night Shifts & Growth

Synlink Recruitment Outsourcing Co. Inc.; Misamis Occidental; On-site; PHP 213,267 - 255,452; Full time

Benefits offered by this job

Competitive salary up to ₱21,000

Comprehensive benefits including HMO coverage

Career growth and learning opportunities

Job summary

A prominent recruitment firm in Misamis Occidental is looking for an Online Customer Service Representative. In this role, you will be the first point of contact for customers, addressing inquiries and resolving issues efficiently. The position requires a high school diploma and offers the opportunity to work onsite with a competitive salary up to ₱21,000 along with comprehensive benefits including HMO coverage and career growth opportunities. No prior call center experience is necessary.

Qualifications

• High school graduate or equivalent.
• Basic computer navigation skills.
• Willing to work onsite and on shifting schedules, including night shifts.

Responsibilities

• Handle inbound and/or outbound customer calls professionally and efficiently.
• Provide accurate information on products, services, billing, and company policies.
• Troubleshoot basic technical or account-related concerns.
• Process orders, returns, refunds, and account updates.
• Document customer interactions and resolutions in the system.

Skills

Active listening and empathy

Multitasking and time management

Adaptability and ability to work under pressure

Teamwork and professionalism

Education

High school graduate or equivalent

Job description

A prominent recruitment firm in Misamis Occidental is looking for an Online Customer Service Representative. In this role, you will be the first point of contact for customers, addressing inquiries and resolving issues efficiently. The position requires a high school diploma and offers the opportunity to work onsite with a competitive salary up to ₱21,000 along with comprehensive benefits including HMO coverage and career growth opportunities. No prior call center experience is necessary.