Customer Support Specialist: Flexible Hours & Growth

Metacom Solutions BPO; Quezon City; On-site; PHP 201,000 - 279,000; Full time

Benefits offered by this job

Competitive salary

Incentives

Paid training

Health benefits

Career advancement

Supportive environment

Job summary

Metacom Solutions BPO is seeking passionate customer service associates to live our core values and deliver memorable experiences for clients' customers. You will assist via phone, chat, or email and act as the voice of the brand.

Join a team that rewards enthusiasm, teamwork, and a strong service orientation with paid training, growth opportunities, and a friendly, supportive environment in Quezon City. High school diploma accepted; college is a plus.

Qualifications

• High school diploma or equivalent; college-level education is a plus.
• Strong verbal and written communication skills.
• Excellent problem-solving and multitasking abilities.
• Customer service experience is preferred but not required—training will be provided.
• Ability to remain calm and professional in challenging situations.
• Willingness to work flexible hours, including nights, weekends, and holidays if needed.

Responsibilities

• WOW Customers over the phone, online chat, or email.
• Demonstrate enthusiasm and a bold attitude with great customer service skills.
• Work collaboratively with open communication and integrity.
• Build trust by working as a team member and independently with minimal supervision.
• Ensure customers are satisfied through strong service orientation.

Skills

Customer service mindset

Communication

Multitasking

Calm under pressure

Flexible hours

Education

High school diploma

Job description

Metacom Solutions BPO is seeking passionate customer service associates to live our core values and deliver memorable experiences for clients' customers. You will assist via phone, chat, or email and act as the voice of the brand.

Join a team that rewards enthusiasm, teamwork, and a strong service orientation with paid training, growth opportunities, and a friendly, supportive environment in Quezon City. High school diploma accepted; college is a plus.