Customer Service Pro — On-Site, Flexible Shifts

E-Solutions IT Services; Quezon City; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Competitive pay

Health benefits

Career development

Family-like workplace

Job summary

A customer service solutions provider in Quezon City seeks a Customer Service Superstar. Responsibilities include managing inquiries via calls, chat, or email, providing timely solutions, and documenting interactions. Candidates should have at least 1 year of BPO/CCE experience and strong communication skills. This on-site role requires flexibility with a shifting schedule. Competitive pay and health benefits are offered.

Qualifications

• At least 1 year of BPO/CCE experience (voice accounts preferred).
• Willingness to work on shifting schedules and onsite (if required).
• Background in travel (GDS experience) or financial services is a plus but not required.

Responsibilities

• Handle customer inquiries via phone, chat, or email.
• Provide accurate information and timely solutions.
• Resolve issues with professionalism and empathy.
• Document customer interactions in the system.
• Collaborate with team members to improve service quality.

Skills

Strong English communication

Problem-solving skills

Job description

A customer service solutions provider in Quezon City seeks a Customer Service Superstar. Responsibilities include managing inquiries via calls, chat, or email, providing timely solutions, and documenting interactions. Candidates should have at least 1 year of BPO/CCE experience and strong communication skills. This on-site role requires flexibility with a shifting schedule. Competitive pay and health benefits are offered.