Customer Service Pro — Night Shift Onsite, Signing Bonus

Synlink Recruitment Outsourcing Co. Inc.; Taguig; On-site; PHP 289,434 - 346,685; Full time

Benefits offered by this job

Performance incentives

Paid Training & Medical

HMO

15% Night Differential

Paid VL and SL

10,000 Signing bonus

1000 Gcash, 1000 Gift Check

Job summary

A customer service outsourcing company in Metro Manila is looking for dedicated individuals to manage customer inquiries through various channels such as calls, chat, or email. The role involves resolving customer issues and ensuring that their needs are met. Candidates must be at least high school graduates with good communication skills and should be amenable to onsite work during varying shifts, including graveyard shifts and weekends, which is essential for successful customer service delivery.

Qualifications

• High school graduate or equivalent.
• Good to excellent communication skills required.
• Ability to work onsite, including graveyard shifts and weekends.

Responsibilities

• Answer customer inquiries through calls, chat, or email.
• De-escalate situations involving dissatisfied customers.
• Provide satisfactory solutions to customer complaints.

Skills

Good to excellent communication skills

De-escalation skills

Education

At least high school graduate

Job description

A customer service outsourcing company in Metro Manila is looking for dedicated individuals to manage customer inquiries through various channels such as calls, chat, or email. The role involves resolving customer issues and ensuring that their needs are met. Candidates must be at least high school graduates with good communication skills and should be amenable to onsite work during varying shifts, including graveyard shifts and weekends, which is essential for successful customer service delivery.