Onsite Customer Care Pro: Night Shift, Training & Benefits

Alorica Philippines; Quezon City; On-site; PHP 240,000 - 340,000; Full time

Benefits offered by this job

Competitive Salary Packages + Incentives!

Paid Training & Incentives

HMO & Government Benefits

Vacation Leave / Paid Personal Time Off

13th Month Pay

Anniversary Bonus

Annual Performance Increase

Job summary

A customer service provider in Quezon City seeks individuals for customer support roles. This position offers training, making it ideal for fresh graduates or individuals without prior BPO experience. Responsibilities include answering inquiries via phone, email, or chat, processing orders, and resolving complaints. The role also includes a competitive salary with incentives, night differential, 13th-month pay, and other benefits like HMO and personal leave.

Qualifications

• Open for Fresh Grads, SHS/HS Grads, College Undergrads, Vocational Grads.
• No BPO experience needed; training provided.

Responsibilities

• Answer customer inquiries via phone, email, or chat.
• Resolve complaints and provide effective solutions.
• Process orders, payments, and refunds.
• Assist with product and service support.
• Maintain accurate customer records in the system.
• Communicate clearly and follow company guidelines.

Job description

A customer service provider in Quezon City seeks individuals for customer support roles. This position offers training, making it ideal for fresh graduates or individuals without prior BPO experience. Responsibilities include answering inquiries via phone, email, or chat, processing orders, and resolving complaints. The role also includes a competitive salary with incentives, night differential, 13th-month pay, and other benefits like HMO and personal leave.