Customer Service Pro — Growth & HMO, Night Shift

Wipro Philippines Inc.; Cebu City; On-site; PHP 223,000 - 335,000; Full time

Benefits offered by this job

Competitive salary

Incentives and rewards

HMO from day one

Gym & facilities

Night shift differential pay

Career growth opportunities

Accessible work location

Fun environment

Job summary

Wipro Philippines Inc. is seeking a Customer Service Associate to handle calls, resolve customer concerns, and maintain confidentiality of information at our Cebu City sites. This on-site role supports standard procedures and quality metrics.

Ideal candidates have 12 months of BPO experience, strong English communication, and a willingness to learn and be trained. Growth opportunities and competitive incentives await at our Cebu Business Park or Panagdait Mabolo locations.

Qualifications

• 12 months of BPO experience.
• Strong English communication skills.
• Willing to work in Cebu City sites (Cebu Business Park or Panagdait Mabolo).

Responsibilities

• Taking calls according to policies, procedures, and standards with defined quality.
• Handling customers' concerns, queries, and complaints.
• Staying updated with company policies and procedures.
• Keeping company information secured and confidential.

Skills

English communication

Team player

Willing to learn

Willing to be trained

Customer service

Education

Senior High School

College/Associates graduate

Job description

Wipro Philippines Inc. is seeking a Customer Service Associate to handle calls, resolve customer concerns, and maintain confidentiality of information at our Cebu City sites. This on-site role supports standard procedures and quality metrics.

Ideal candidates have 12 months of BPO experience, strong English communication, and a willingness to learn and be trained. Growth opportunities and competitive incentives await at our Cebu Business Park or Panagdait Mabolo locations.