Customer Service (Order Entry)

MicroSourcing International; Quezon City; Hybrid; PHP 279,000 - 502,000; Full time

Benefits offered by this job

Healthcare on day one

Dependent coverage

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Company events

Flexible work arrangements

Job summary

MicroSourcing is hiring for a Customer Service (Order Entry) role in Eastwood, Quezon City with a hybrid work setup and night shift. The role focuses on completing projects for the School Department, handling order dates, and providing customer support to school patrons.

You’ll work in a collaborative environment with a diverse team, enjoy above-market compensation and day-one healthcare coverage, and have opportunities for career growth and flexible work arrangements.

Qualifications

• Must Speak and write in fluent English.
• Being a strong team player is essential, as you will work collaboratively with colleagues to maintain consistency, uphold accuracy, and provide timely support to the School Department.
• Ability to manage multiple tasks and priorities without sacrificing accuracy.
• Ability to work independently without supervision.

Responsibilities

• Complete projects as assigned by the School Department.
• Provide prompt and thorough replies to and from our school patrons.
• Provide general support to the School Department, including moving/adjusting order dates, issuing customer credits accurately and ensuring all adjustments are documented, and create/update/maintain order forms and events.

Skills

Fluent English

Team player

Multitasking

Independent worker

Job description

Discover your 100% YOU with MicroSourcing!

Position: Customer Service (Order Entry)

Work setup: Hybrid | Night shift

Location: Eastwood, Quezon City

Why join MicroSourcing?

You’ll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

Completing projects, as assigned by the School Department. Providing prompt and thorough replies to and from our school patrons. Providing general support to the School Department as needed, which can include but not limited to, moving and adjusting order dates, issuing customer credits accurately and ensure all adjustments are properly documented, create, update and maintain order forms and events.

Top 5 Non-negotiable/Priority Requirements

• Must Speak and write in fluent English.
• Being a strong team player is essential, as you will work collaboratively with colleagues to maintain consistency, uphold accuracy, and provide timely support to the School Department.
• Ability to manage multiple tasks and priorities without sacrificing accuracy.
• Ability to work independently without supervision.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply