Customer Service & Call-to-Deliver Specialist (Mall Hours)

CASAMIA FURNITURE CENTER, INC.; Mandaluyong; On-site; PHP 201,000 - 290,000; Full time

Job summary

CASAMIA FURNITURE CENTER, INC. is seeking a customer service focused individual to provide frontline support in-store, coordinate call-to-deliver orders, and assist customers with product information.

The role involves working closely with store teams to ensure smooth order processing and fulfillment. The ideal candidate embraces strong communication and interpersonal skills, is adaptable to various situations, and is willing to work in SM Megamall with mall hours, including weekends and

Qualifications

• Must be a graduate of any4-year course.
• Fresh graduates are welcome to apply; experience is a plus but not required.
• Candidate should have strong communication and interpersonal skills.
• Customer-focused, approachable, and adaptable to different situations.
• Willing to be assigned in SM Megamall and to work Mall Hours (including weekends/holidays).

Responsibilities

• Provide front-line customer service by addressing inquiries and requests.
• Coordinate call-to-deliver orders with accuracy and timeliness.
• Assist customers with store offerings and product information.
• Work with store teams to ensure efficient order processing and fulfillment.
• Maintain customer service standards aligned with company policies.

Skills

Communication skills

Interpersonal skills

Customer service focus

Adaptable

Education

4-year degree

Job description

CASAMIA FURNITURE CENTER, INC. is seeking a customer service focused individual to provide frontline support in-store, coordinate call-to-deliver orders, and assist customers with product information.

The role involves working closely with store teams to ensure smooth order processing and fulfillment. The ideal candidate embraces strong communication and interpersonal skills, is adaptable to various situations, and is willing to work in SM Megamall with mall hours, including weekends and