Customer Service Associate (Telco) | w/36K Retention Bonus

Private Advertiser; Metro Manila; On-site; PHP 357,000 - 469,000; Full time

Benefits offered by this job

36K Retention Bonus

Job summary

Private Advertiser is seeking a Customer Service Associate (Telco) for onsite night shifts in Metro Manila. The role requires a high school graduate and at least 6 months of telco BPO experience, with strong English communication skills and the ability to handle customer concerns. Basic computer skills and navigation across multiple systems are required.

Offered is a 36K retention bonus. The position targets candidates who are comfortable working night shifts and want to grow in a Telco customer

Qualifications

• Good English communication skills, both verbal and written.
• Basic computer skills and ability to navigate multiple systems.

Skills

English skills

Education

High School Diploma

Tools

Basic computer skills

Job description

Customer Service Associate (Telco) | w/36K Retention Bonus

High School Graduate under the old curriculum or Senior High School Graduate under the K-12 curriculum

At least 6 months of BPO experience in a Telco account is required

Good English communication skills, both verbal and written

Comfortable handling customer concerns and resolving issues

Basic computer skills and ability to navigate multiple systems

Willing to work onsite and on a night/graveyard shift (Alphaland Makati, Mall of Asia, EDSA Greenfield)

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