Customer Service Associate - Fresh Grads, Flexible Shifts

The Knotify Workforces Corp.

Cebu City

Sur place

PHP 167 000 - 279 000

Plein temps

14 jours+

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Résumé du poste

The Knotify Workforces Corp. is seeking fresh graduates or career shifters for an entry-level BPO role in Cebu City. You will join our Retail Account to assist customers, resolve issues, and deliver a positive service experience.

Ideal candidates have strong communication skills, English proficiency, and a customer-oriented mindset. We welcome applicants with or without experience and are flexible about shifting schedules to cover multiple shifts.

Qualifications

High School Graduate / Senior High School Graduate.
Or completed 2 years in college (4 semesters) with no back subjects.
College graduates are welcome to apply.
With or without work experience.
Must have excellent verbal and written communication skills.
C1-level English proficiency preferred.
Customer-oriented with good problem-solving skills.
Willing to work in a shifting schedule.

Responsabilités

As part of our Retail Account, you'll assist customers with their questions and concerns.
Provide accurate and helpful solutions.
Handle customer interactions with professionalism.
Create a smooth and positive customer experience.
Follow account processes and service standards.