Customer Service Associate - Dayshift | Non-Voice & Voice

Concentrix Philippines; Metro Manila; On-site; PHP 376,000 - 450,000; Full time

Job summary

Concentrix Bridgetowne Pasig is hiring Customer Service Associates for dayshift, with non-voice and voice accounts. No work experience required for entry-level roles, and premium salary packages for experienced agents. Onsite in Bridgetowne, Pasig City.

You will handle inquiries via chat, email, or voice, provide accurate information, document interactions, and strive for quality and customer satisfaction. Training is paid and growth opportunities exist.

Qualifications

• High school or college graduate status is accepted.
• Applicants with no prior BPO experience are welcome.
• Basic English communication skills required.

Responsibilities

• Handle customer inquiries via chat, email, or voice according to account availability.
• Provide accurate information and resolve concerns professionally.
• Document interactions in internal systems and ensure accurate records.
• Maintain high quality, productivity, and customer satisfaction standards.

Skills

Basic English communication skills

Willing to work onsite

Customer service

Education

Senior High School Graduate (K-12)

High School Graduate (Old Curriculum)

Job description

Concentrix Bridgetowne Pasig is hiring Customer Service Associates for dayshift, with non-voice and voice accounts. No work experience required for entry-level roles, and premium salary packages for experienced agents. Onsite in Bridgetowne, Pasig City.

You will handle inquiries via chat, email, or voice, provide accurate information, document interactions, and strive for quality and customer satisfaction. Training is paid and growth opportunities exist.