Customer Service Assistant | Mexico, Pampanga

Alfamart Trading Philippines, Inc.; Pampanga; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Supportive Environment

Health Insurance

Employee Discounts

Awards & Privileges

Dynamic Workplace

Paid Leave

Job summary

Alfamart Trading Philippines, Inc. is hiring a Customer Service Assistant to assist customers and support daily store operations while upholding quality service and food safety standards.

The ideal candidate has a Bachelor's/College Degree in Business Administration or equivalent, 6 months to 1 year of experience in food and manufacturing, FMCG, or restaurant sectors. Retail experience is an advantage.

Join Alfamart for a supportive environment, health benefits, and opportunities for growth.

Qualifications

• Bachelor's/College Degree in Business Administration or equivalent
• 6 months - 1 year of working experience in food and manufacturing companies, FMCG, and restaurant industry
• Food retail or store setup experience is an advantage

Responsibilities

• Strong background in retail or quick service restaurant; food safety industry
• Experience as customer service or management trainee in retail

Skills

Strong communication

Retail experience

Customer service

Food safety knowledge

Education

Bachelor's/College Degree in Business Administration or equivalent

Job description

ABOUT US

Be part of something big. Be part of growth.

Alfamart is the first and only Super Minimart in the Philippines, designed to serve the everyday needs of Filipino neighborhoods and communities. As one of the fastest-growing retail chains in the country, we are continuously expanding nationwide—bringing convenience, value, and service closer to every Filipino home.

Joining Alfamart means more than just having a job. It means becoming part of a dynamic and purpose-driven organization where your work creates real impact. As we grow, so do your opportunities—to advance your career, build new skills, and contribute to a company that values both its people and the communities it serves.

WHO ARE WE LOOKING FOR

We are looking for a Customer Service Assistant who will assist customers and support daily store operations while ensuring quality service and compliance with food safety standards. The role requires strong communication

KEY RESPONSIBILITIES

• Strong background in retail or quick service restaurant; food safety industry


• With exp as customer service or management trainee in retail

WHAT IT TAKES TO BE PART OF THE TEAM

• Bachelor's/College Degree in Business Administration or equivalent


• At least 6 months - 1 Year of working experience in food and manufacturing companies, fast moving consumer goods, and restaurant industry.


• Food retail or store setup experience is an advantage

WHAT’S IN IT FOR YOU

At Alfamart, we make sure our people grow as we grow.

• Supportive Environment – Work in a collaborative culture that values your contributions




• Comprehensive Benefits – Health insurance, employee discounts, awards, and exclusive membership privileges




• Dynamic Workplace – Be part of a fast-growing, innovative retail organization




• Work-Life Balance – Enjoy paid leaves including vacation, sick, and bereavement leave, with increasing benefits based on tenure

IMPORTANT REMINDERS

• Please complete all pre-screening questions on our application page to ensure proper processing of your application

JOIN THE ALFAMART TEAM

Grow your career with a company that grows with you.

We are always here for you—be part of Alfamart’s success story today.