Customer Service and Logistics Manager (FMCG)

Michael Page International Recruitment (Philippines) Inc; Metro Manila; On-site; PHP 900,000 - 1,300,000; Full time

Benefits offered by this job

Comprehensive HMO benefits

Professional growth opportunities

Permanent role with supportive work环境

Job summary

Michael Page International Recruitment (Philippines) Inc. is seeking a Customer Service and Logistics Manager to oversee end-to-end logistics operations and ensure timely delivery of goods. You will collaborate with procurement, drive supplier alignment, and implement cost-saving strategies across the supply chain.

The role requires strong analytical abilities, FMCG logistics experience, and proven leadership skills to mentor a dynamic team in a fast-paced setting.

Qualifications

• A degree in supply chain management, logistics, or a related field.
• Proven expertise in FMCG supply chain operations.
• Strong analytical skills to assess and improve logistics processes.
• Experience in leading teams and driving performance improvements.
• Knowledge of inventory systems and logistics software tools.
• Excellent communication across departments.
• Ability to adapt to a fast-paced environment with data-driven decision making.

Responsibilities

• Manage end-to-end logistics operations to ensure timely delivery of goods to customers.
• Collaborate with procurement teams to align supply chain processes with company goals.
• Develop and implement strategies to enhance operational efficiency and minimize costs.
• Monitor customer service performance and drive initiatives to improve satisfaction levels.
• Oversee inventory management to maintain optimal stock levels across the supply chain.
• Ensure compliance with local and international logistics regulations and standards.
• Analyze key supply chain metrics and prepare reports for senior management.
• Lead and mentor the logistics team to foster professional growth and achieve departmental targets.

Skills

Analytical skills

Team leadership

Inventory systems

Education

Degree in supply chain management or logistics

Job description

• Be part of a growing multinational company
• Collaborative and innovative work environment

About Our Client

Known for its commitment to delivering high-quality consumer goods and have a well-established presence in the market, with a focus on operational excellence.

Job Description

• Manage end-to-end logistics operations to ensure timely delivery of goods to customers.
• Collaborate with procurement teams to align supply chain processes with company goals.
• Develop and implement strategies to enhance operational efficiency and minimize costs.
• Monitor customer service performance and drive initiatives to improve satisfaction levels.
• Oversee inventory management to maintain optimal stock levels across the supply chain.
• Ensure compliance with local and international logistics regulations and standards.
• Analyze key supply chain metrics and prepare reports for senior management.
• Lead and mentor the logistics team to foster professional growth and achieve departmental targets.

The Successful Applicant

A successful Customer Service and Logistics Manager should have:

• A degree in supply chain management, logistics, or a related field.
• Proven expertise in supply chain operations within the FMCG industry.
• Strong analytical skills to assess and improve logistics processes.
• Experience in managing teams and driving performance improvements.
• Knowledge of inventory systems and logistics software tools.
• Excellent communication skills for collaboration across departments.
• Ability to adapt to a fast-paced environment and make data-driven decisions.

What's on Offer

• Comprehensive HMO benefits to support health and wellness.
• Opportunities for professional growth within the FMCG industry.
• A permanent role with a supportive work environment.
• The chance to lead a dynamic team and make a significant impact on supply chain operations.