Customer Service Agent - Training Provided, Rotating Shifts

Ventra Health Global Services Inc.; Pampanga; On-site; PHP 167,400 - 279,000; Full time

Benefits offered by this job

Government Mandated Benefits

Job summary

A healthcare service provider in Pampanga is seeking candidates for a Customer Service role. The ideal candidate should have at least a High/Senior High School diploma and possess strong communication skills. Responsibilities include managing incoming calls, addressing customer inquiries, and documenting interactions. This position requires teamwork and a strong work ethic, with training provided for those without prior experience.

Qualifications

• No prior experience is necessary; training will be provided.
• Patient, communicative, problem-solver, and adaptable under pressure.

Responsibilities

• Handle inbound calls and resolve customer inquiries.
• Provide accurate information regarding products and services.
• Document interactions and maintain customer records.

Skills

Proficient in English

Excellent customer service skills

Ability to work collaboratively

Strong work ethic

Education

High/Senior High School diploma

Job description

A healthcare service provider in Pampanga is seeking candidates for a Customer Service role. The ideal candidate should have at least a High/Senior High School diploma and possess strong communication skills. Responsibilities include managing incoming calls, addressing customer inquiries, and documenting interactions. This position requires teamwork and a strong work ethic, with training provided for those without prior experience.