Call Center Agent – Onsite, Flexible Shifts

JobsAvenuePH; Pampanga; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading call center company in Pampanga is seeking a Call Center Agent to provide world-class customer service. In this role, you will handle inquiries, resolve issues, and ensure customer satisfaction. The ideal candidate is at least 18 years old, a high school graduate, and possesses good English communication skills. No prior experience is required as training will be provided. Join us and grow your career in a dynamic environment.

Qualifications

• At least 18 years old.
• Willing to work onsite and in shifting schedules.
• No prior call center experience needed – training provided.

Responsibilities

• Handle inbound and outbound calls professionally.
• Assist customers with inquiries, troubleshooting, and complaints.
• Provide accurate information and solutions based on company policies.
• Document customer interactions and update records.
• Ensure a positive customer experience and meet performance metrics.

Skills

Good English communication skills

Customer service orientation

Education

High school graduate or senior high school graduate

Job description

A leading call center company in Pampanga is seeking a Call Center Agent to provide world-class customer service. In this role, you will handle inquiries, resolve issues, and ensure customer satisfaction. The ideal candidate is at least 18 years old, a high school graduate, and possesses good English communication skills. No prior experience is required as training will be provided. Join us and grow your career in a dynamic environment.