Customer Care Agent – Inbound/Outbound (QC)

Lexie; Quezon City; On-site; PHP 167,400 - 279,000; Full time

Job summary

A customer service firm in Quezon City is seeking enthusiastic Call Center Agents to manage inbound and outbound calls. In this role, you will assist customers with inquiries, provide product information, resolve concerns, and ensure a positive customer experience. Candidates can have various educational backgrounds, including Senior High School graduates or College students. This full-time position offers the opportunity to grow in a dynamic environment.

Qualifications

• Senior High School Graduate with BPO experience of 1-2 years.
• College Level with at least 6 months CSR experience.
• College Graduate with or without experience.

Responsibilities

• Handle inbound and outbound calls effectively.
• Assist customers with inquiries and product information.
• Resolve customer concerns and ensure positive experience.

Skills

Customer-focused

Communication skills

Problem-solving

Education

Senior High School Graduate

College Level (at least 2nd year)

College Graduate

Job description

A customer service firm in Quezon City is seeking enthusiastic Call Center Agents to manage inbound and outbound calls. In this role, you will assist customers with inquiries, provide product information, resolve concerns, and ensure a positive customer experience. Candidates can have various educational backgrounds, including Senior High School graduates or College students. This full-time position offers the opportunity to grow in a dynamic environment.