Customer Service Agent In Call Centers. Salary Upto 25K-40K.

Recruitify_HR; Taguig; On-site; PHP 279,000 - 446,400; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Incentives

HMO

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A recruitment firm is seeking a Customer Service Agent for a call center role in Taguig. This position requires a diploma in a relevant field and 1-3 years of experience in customer service. The role involves responding to customer inquiries, resolving complaints, and maintaining records. Candidates should possess excellent communication skills, patience, and a strong customer-oriented mindset. The company offers an array of perks, including performance bonuses and health insurance.

Qualifications

• 1-3 years of experience in a customer service role.

Responsibilities

• Respond to customer inquiries and provide accurate information regarding services and products.
• Resolve customer complaints effectively and efficiently.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve customer service processes and efficiency.
• Ensure customer satisfaction by following up on outstanding issues.

Skills

Excellent communication skills

Interpersonal skills

Customer-oriented mindset

Patience

Education

Diploma in a relevant field

Job description

Customer Service Agent in Call Centers. Salary upto 25K-40K.

On-site - Taguig 1-3 Yrs Exp Diploma Full-time

Job Description

• Respond to customer inquiries and provide accurate information regarding services and products.
• Resolve customer complaints effectively and efficiently.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve customer service processes and efficiency.
• Ensuring customer satisfaction by following up on outstanding issues.

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Requirements

• Educational Qualifications: Diploma in a relevant field.
• Experience Level: 1-3 years of experience in a customer service role.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Qualities and Traits: Patience and a strong customer-oriented mindset.
• Working Conditions: Ability to work in a fast-paced call center environment.