Call Center Hiring. Salary Upto 35K

Recruitify_HR; Muntinlupa; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A customer service firm in Muntinlupa is looking for a dedicated individual with 3-5 years of experience in call center or customer service roles. The ideal candidate should possess excellent communication and interpersonal skills, demonstrating strong problem-solving abilities and attention to detail. Responsibilities will include handling inbound and outbound calls, resolving customer queries, and documenting interactions effectively. This full-time role offers benefits such as performance bonuses and annual company trips.

Qualifications

• 3–5 years of experience in a call center or customer service role.
• Ability to multitask and work under pressure.
• Strong attention to detail.

Responsibilities

• Handle inbound and outbound calls ensuring high-quality customer service.
• Resolve customer queries and issues effectively and efficiently.
• Document all interactions with customers in the required systems.
• Meet and exceed individual and team performance metrics.
• Provide feedback to management on customer issues and concerns.

Skills

Excellent communication skills

Interpersonal skills

Strong problem-solving skills

Ability to multitask

Education

Diploma in a relevant field

Job description

On-site - Muntinlupa 3-5 Yrs Exp Diploma Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Description

• Handle inbound and outbound calls ensuring high-quality customer service.
• Resolve customer queries and issues effectively and efficiently.
• Document all interactions with customers in the required systems.
• Meet and exceed individual and team performance metrics.
• Provide feedback to management on customer issues and concerns.

Requirements

• Educational Qualifications: Diploma in a relevant field.
• Experience Level: 3–5 years of experience in a call center or customer service role.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Responsibilities and Duties: Ability to multitask and work under pressure.
• Qualities and Traits: Strong problem-solving skills and attention to detail.
• Working Conditions: Comfortable working in a fast-paced environment.