Customer Retention & Lead Conversion Specialist

AIA Hong Kong and Macau; Quezon City; On-site; PHP 300,000 - 420,000; Full time

Job summary

AIA Philippines is seeking an Unassigned Conservation and Lead Conversion Specialist in Cubao to retain customers not assigned to a Life Planner and drive new sales through effective communication and strategic sales techniques.

Role requires a Bachelor's degree and at least 2 years in sales, with excellent interpersonal and communication skills, self-motivation, and computer savviness. Join a leading provider building Healthier, Longer, Better Lives.

Qualifications

• Bachelor's degree required.
• 2+ years' sales experience.
• Excellent interpersonal and communication skills.
• Self-motivated and computer savvy.

Responsibilities

• Customer retention: implement strategies to enhance loyalty and minimize attrition.
• Reach out to unassigned customers to assess satisfaction and address concerns.
• Nurture and convert leads assigned by team lead; resell relevant products.
• Prepare performance reports and support operational needs.

Skills

Interpersonal skills

Communication skills

Self-motivation

Computer literacy

Education

Bachelor's degree

Job description

AIA Philippines is seeking an Unassigned Conservation and Lead Conversion Specialist in Cubao to retain customers not assigned to a Life Planner and drive new sales through effective communication and strategic sales techniques.

Role requires a Bachelor's degree and at least 2 years in sales, with excellent interpersonal and communication skills, self-motivation, and computer savviness. Join a leading provider building Healthier, Longer, Better Lives.